Asked & answered

Email us at the address on the contact page or send us a DM on Instagram @goboating.vegas with your preferred date, location, group size and what kind of day you have in mind. We’ll reply with availability, the right boat for your group and current rates, and confirm everything with you directly.

For the same reasons you show ID when boarding an airplane or checking into a hotel: we want to get the right people on the water while keeping the community, our captains and our watercraft safe. A minimum age of 18 is required to charter a boat or operate a jet ski. If we cannot verify a valid ID we may cancel a booking.

Yes. If you’d like to change the date, time or number of guests on a confirmed booking, please reach out at least 72 hours before your charter start time. We’ll update the booking and settle any difference in price with you.

If a booking request is declined it is almost always because the date is already taken. We’ll suggest alternatives whenever we can.

Depending on your trip there may be extras that are not part of the base charter price — add-ons such as catering or transportation, additional fuel for very long runs, cleaning fees for excessive mess, and gratuity for your captain. We’ll always tell you about these up front.

As with most service industries, tipping is up to you. For boat charters a gratuity of 15%–20% is customary. Your captain is responsible for a safe ride and easy navigation, but they are also providing a unique experience and a service to you. Gratuities are best handled by paying the captain directly, in cash and in person.

Contact us by email as soon as you know. Cancel at least 72 hours before your charter start time for a full refund, any time of year. Cancellations inside 72 hours are non-refundable. Full details are in our refund & cancellation policy.

Your captain will go over the following with everyone on board:

• Where life jackets are located and how to use life jackets and personal flotation devices (PFDs)
• Who is required to wear a life jacket/PFD under local, state and federal law
• How to help someone who has gone overboard
• Safe swimming around boats
• Where fire extinguishers and emergency equipment are located
• The uses of horns, flares, VHF radios and bilge pumps
• A basic plan in case of an emergency on board

Don’t hesitate to ask questions — captains are there to help and want to give you a memorable day.

• Extra clothes, in case you get wet or the weather turns
• Sunglasses and a hat
• Sunscreen
• Water and beverages (alcohol may only be consumed by guests 21+)
• Snacks

Certain items are restricted on board all GoBoating vessels: red wine, red-coloured beverages, and artificially flavoured “hot” snacks such as Cheetos. There is no smoking of any kind on board.